Frequently Asked Questions
What exactly is an event content creator?
We capture candid, high-quality, behind-the-scenes footage exclusively on mobile. Think of us as your digital storyteller, providing a complement to your traditional media team to capture the energy specifically for social platforms.
How quickly will I receive my content?
We guarantee that your entire raw gallery are delivered within 24 hours and curated short-form reels within 72 hours.
Do you travel for destination weddings or events?
Yes. While we are based in London, we frequently travel across the UK, Europe, and worldwide.
Destination packages are bespoke and fully inclusive of travel and accommodation.
Will you coordinate with my media team?
Coordination is key. We pride ourselves on working seamlessly alongside your professional photographer and videographer, ensuring we never obstruct their shots while capturing those 'in-between' moments.
How will my content be delivered?
You’ll receive a private, secure download link to your full collection, carefully organised into folders so everything is easy to navigate.
This will include all of your original raw footage as well as your fully edited highlight reels.
Because weddings capture so many special moments, it’s completely normal to receive hundreds of clips.
We recommend checking that you have enough storage space available on your phone, tablet, or computer before downloading the files to ensure a smooth and stress-free experience.